For Grandparents

Frequently Asked Questions

Do you offer gift wrapping?

A: Yes! You can add eco‑friendly gift wrapping to your order for just $1. Each item is wrapped in neutral Kraft paper and twine for a beautiful, natural finish, perfect for birthdays, baby showers, or Christmas gifts.

Can I request a design that’s not listed on your website?

Absolutely, we love bringing your ideas to life. Email us at hello@saltandpinestore.com.au to chat about your custom design request.

Are your products handmade?

Yes! Every item is handcrafted with care in our home studio in Queensland, using high-quality materials.

Are your products safe for babies or nurseries?

Yes, all our items are made using non-toxic materials and are safe for display in children's spaces. However, they are decorative only and not intended as toys.

Can I bulk order for events or wholesale?

Yes, we welcome wholesale and event orders including weddings, baby showers, and business gifts.

Do you offer customisation?

Absolutely. Most of our keepsakes and gifts can be personalised with names, dates, colours, or patterns. Product pages include all available options.

What materials do you use?

We use high-quality acrylic, timber, and UV-stable inks. Our materials are chosen for durability, aesthetics, and safety in your home.

Do your products come with stands or hanging options?

Yes. Depending on the product, you may receive a timber stand or hanging fixtures. Each listing will specify what’s included.

Can I see proof of my personalised order before it’s made?

In most cases, we do not send previews to keep turnaround times fast. Please double-check your custom details before placing your order.