Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at Salt & Pine Store. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time -
All orders are made to order and are processed within 2 weeks.Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates -
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping method | Estimated delivery time | Shipment cost |
|
AusPost Standard |
2+ business days | $7.50 |
| AusPost Express | 1-2 business days (to metro areas) | $10.00 |
| AusPost Standard (Over $100) | 2+ business days | FREE |
Shipment to P.O. boxes & parcel lockers -
Salt & Pine Store ships to all address types within Australia.
Shipment confirmation & Order tracking -
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes -
Salt & Pine Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages -
Salt & Pine Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Shipment processing time -
All orders are made to order and are processed within 2 weeks. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Salt & Pine Store CANNOT guarantee international shipping delivery times, the below estimations are just that.
Shipping rates & delivery estimates -
Shipping charges for your order will be calculated and displayed at checkout.
New Zealand
| Shipping method | Estimated delivery time | Shipment cost |
| AusPost Standard (over $150) | 2+ weeks | Free |
| AusPost Standard | 2+ weeks | $15.20 |
| AusPost Express | 1-2 weeks between major metro areas | $30.20 |
United States
| Shipping method | Estimated delivery time | Shipment cost |
| AusPost Standard (over $175) | 3+ weeks | Free |
| AusPost Standard (under 500g) | 3+ weeks |
$19.20 |
| AusPost Standard (over 500g) | 3+ weeks | $29.50 |
| AusPost Express (under 500g) | 1.5-2+ weeks |
$31.20 |
| AusPost Express (over 500g) | 1.5-2+ weeks | $41.52 |
Shipment to P.O. boxes -
Salt & Pine Store ships to all address types within the above countries.
Shipment confirmation & Order tracking -
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes -
Salt & Pine Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages -
Salt & Pine Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.