Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL EXCEPT RUSH

PERSONALISED ORNAMENT | 5 Shapes | Multiple Colour Options

PERSONALISED ORNAMENT | 5 Shapes | Multiple Colour Options

16 reviews

Regular price $9.06 USD

Regular price Sale price $9.06 USD
Unit price per
LARGE SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

LARGE SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

18 reviews

Regular price $31.48 USD

Regular price Sale price $31.48 USD
Unit price per
BALLOONS Acrylic Milestone Set | Multiple Colourway Choices

BALLOONS Acrylic Milestone Set | Multiple Colourway Choices

30 reviews

Regular price $58.73 USD

Regular price Sale price $58.73 USD
Unit price per
Timber Plaque Stand | RECTANGLE

Timber Plaque Stand | RECTANGLE

13 reviews

Regular price $9.52 USD

Regular price Sale price $9.52 USD
Unit price per
BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

15 reviews

Regular price $25.08 USD

Regular price Sale price $25.08 USD
Unit price per
PERSONALISED Disc or Arch | SMALL | Multiple Colour + Pattern Options

PERSONALISED Disc or Arch | SMALL | Multiple Colour + Pattern Options

9 reviews

Regular price $20.68 USD

Regular price Sale price $20.68 USD
Unit price per
Easter Basket Tag - Style #1 | PERSONALISED | Multiple Colour Choices

Easter Basket Tag - Style #1 | PERSONALISED | Multiple Colour Choices

4 reviews

Regular price $10.18 USD

Regular price Sale price $10.18 USD
Unit price per
LARGE Balloon | PERSONALISED | Multiple Colour + Pattern Options

LARGE Balloon | PERSONALISED | Multiple Colour + Pattern Options

9 reviews

Regular price $25.61 USD

Regular price Sale price $25.61 USD
Unit price per
PHOTO ORNAMENT | Wooden Border

PHOTO ORNAMENT | Wooden Border

15 reviews

Regular price $12.15 USD

Regular price Sale price $12.15 USD
Unit price per
DETAILS BIRTH ANNOUNCEMENT | OVAL | Multiple Colour Choices + Personalisation Available

DETAILS BIRTH ANNOUNCEMENT | OVAL | Multiple Colour Choices + Personalisation Available

5 reviews

Regular price $23.51 USD

Regular price Sale price $23.51 USD
Unit price per
Custom Photo, Letter & Stand SET | Multiple Colour Choices

Sold out

Custom Photo, Letter & Stand SET | Multiple Colour Choices

14 reviews

Regular price $46.95 USD

Regular price Sale price $46.95 USD
Unit price per

Sold out
PHOTO FRIDGE MAGNET | Wooden Border | Multiple Shape Options

PHOTO FRIDGE MAGNET | Wooden Border | Multiple Shape Options

5 reviews

Regular price $12.15 USD

Regular price Sale price $12.15 USD
Unit price per
Balloon | BIRTH DETAILS | PERSONALISED | Multiple Colour + Pattern Options

Balloon | BIRTH DETAILS | PERSONALISED | Multiple Colour + Pattern Options

6 reviews

Regular price $26.20 USD

Regular price Sale price $26.20 USD
Unit price per
FIRST CHRISTMAS ORNAMENT / PLAQUE | Personalised | Multiple Colour Options

FIRST CHRISTMAS ORNAMENT / PLAQUE | Personalised | Multiple Colour Options

5 reviews

Regular price $16.28 USD

Regular price Sale price $16.28 USD
Unit price per
Personalised Vintage-Style Easter Basket Tag | Multiple Colour & Pattern Options

Personalised Vintage-Style Easter Basket Tag | Multiple Colour & Pattern Options

No reviews

Regular price $12.44 USD

Regular price Sale price $12.44 USD
Unit price per
PERSONALISED Double Arch | Multiple Colour + Pattern Options

PERSONALISED Double Arch | Multiple Colour + Pattern Options

6 reviews

Regular price $23.31 USD

Regular price Sale price $23.31 USD
Unit price per

Item added to your cart

Collection: ALL EXCEPT RUSH

PERSONALISED ORNAMENT | 5 Shapes | Multiple Colour Options

PERSONALISED ORNAMENT | 5 Shapes | Multiple Colour Options

LARGE SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

LARGE SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

BALLOONS Acrylic Milestone Set | Multiple Colourway Choices

BALLOONS Acrylic Milestone Set | Multiple Colourway Choices

Timber Plaque Stand | RECTANGLE

Timber Plaque Stand | RECTANGLE

BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

PERSONALISED Disc or Arch | SMALL | Multiple Colour + Pattern Options

PERSONALISED Disc or Arch | SMALL | Multiple Colour + Pattern Options

Easter Basket Tag - Style #1 | PERSONALISED | Multiple Colour Choices

Easter Basket Tag - Style #1 | PERSONALISED | Multiple Colour Choices

LARGE Balloon | PERSONALISED | Multiple Colour + Pattern Options

LARGE Balloon | PERSONALISED | Multiple Colour + Pattern Options

PHOTO ORNAMENT | Wooden Border

PHOTO ORNAMENT | Wooden Border

DETAILS BIRTH ANNOUNCEMENT | OVAL | Multiple Colour Choices + Personalisation Available

DETAILS BIRTH ANNOUNCEMENT | OVAL | Multiple Colour Choices + Personalisation Available

Custom Photo, Letter & Stand SET | Multiple Colour Choices

Custom Photo, Letter & Stand SET | Multiple Colour Choices

PHOTO FRIDGE MAGNET | Wooden Border | Multiple Shape Options

PHOTO FRIDGE MAGNET | Wooden Border | Multiple Shape Options

Balloon | BIRTH DETAILS | PERSONALISED | Multiple Colour + Pattern Options

Balloon | BIRTH DETAILS | PERSONALISED | Multiple Colour + Pattern Options

FIRST CHRISTMAS ORNAMENT / PLAQUE | Personalised | Multiple Colour Options

FIRST CHRISTMAS ORNAMENT / PLAQUE | Personalised | Multiple Colour Options

Personalised Vintage-Style Easter Basket Tag | Multiple Colour & Pattern Options

Personalised Vintage-Style Easter Basket Tag | Multiple Colour & Pattern Options

PERSONALISED Double Arch | Multiple Colour + Pattern Options

PERSONALISED Double Arch | Multiple Colour + Pattern Options

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