Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

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Salt & Pine Store

SMALL PHOTO, NOTE & STAND SET with Pattern | Personalised & Customisable

$54.50 AUD

Sale Sold out

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Say hello to our newest unique photo gift set. Complete with hand-milled wooden stand and your own photo and text printed on our premium materials, these make a high quality and beautifully sentimental gift which we are sure will bring your loved one so much joy! ♡

Made to order - please allow a 2 week turnaround time + shipping.

PLEASE NOTE:
1. Please be mindful of the length of your text, a 10 word maximum applies.
2. Portrait orientated photos work best. Landscape orientated photos will be increased in size to fit the arch and the edges of the photograph will be cut off.
3. Please be mindful when selecting your photo that colours will print more vividly than they appear digitally, so for example, any photos with very warm editing/an orange cast, will print with a brighter, more contrasty, orange tone.
4. You are responsible for the quality of the photo you upload, we will print as is.

Product details:
- Photo & pattern plaques: 2mm clear acrylic printed with UV ink.
- Text plaque: 2mm frosted white acrylic or 2mm gold mirror acrylic.
- Printed with UV ink.

Stand - Handmade by my dad in his farm workshop from gorgeous hand-milled cypress wood. They are left unfinished for a natural look and are recommended for indoor use only. Please be aware that colour, grain and knot variations are natural characteristics of our timber stands due to the hand-milled nature of the wood and will differ from item to item.

Size details:
Approx. height: 17cm, width: 13cm, depth: 3.5cm.

Care instructions:
Please do not allow your child to put this product in their mouths. While the paints are waterbased and coated and the ink is cured with UV light, it is best to err on the side of caution. This product is not a toy. Please supervise children with it at all times. Acrylic is fragile, please handle with care. Wipe gently with a microfibre cloth (like the type used to clean glasses) to remove marks. These plaques are not toys and are purely designed to be used as decor and/or photography props only.

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SMALL PHOTO, NOTE & STAND SET with Pattern | Personalised & Customisable

SMALL PHOTO, NOTE & STAND SET with Pattern | Personalised & Customisable

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