Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

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Salt & Pine Store

NEWBORN BABY HAND DRAWN ARCH | Personalised - Based On Your Photo | Multiple Colour & Size Choices + Optional Timber Stand Add-On

$71.50 AUD

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Salt & Pine Store

A precious and timeless keepsake to treasure, your sweet newborn baby hand drawn by myself, taking 1.5+ hours, then printed on an arch plaque with your little ones name and birth details. ♡

PLEASE NOTE: The drawing produced from your photo is an artistic, sketchy representation and is not meant to EXACTLY replicate the features of your baby. We do not include clothing details/images/patterns in our drawings, clothing is given a flat colour.

ALTERNATE TEXT OPTIONS AS SHOWN IN IMAGES ARE AVAILABLE, PLEASE LEAVE CUSTOM FONT AND TEXT REPLACEMENT REQUESTS IN THE NOTES SECTION AT THE CHECKOUT.

Made to order - please allow a 2 week turnaround time + shipping.

Product details:
2mm acrylic, printed with UV ink. Sand and white handpainted with waterbased acrylic paint and coated with a clear coat. Please expect these colours to feature a 'painted' look when held up to the light.

Size details:
Small: 160 x 130mm.
Medium: 253.5 x 206mm
Large: 369.3 x 300mm

Care instructions:
Please handle with care. Clean gently with a microfibre cloth & avoid moisture.

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NEWBORN BABY HAND DRAWN ARCH | Personalised - Based On Your Photo | Multiple Colour & Size Choices + Optional Timber Stand Add-On

NEWBORN BABY HAND DRAWN ARCH | Personalised - Based On Your Photo | Multiple Colour & Size Choices + Optional Timber Stand Add-On

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