Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

Collection: CHRISTMAS

Welcome to our enchanting collection Christmas goodies where holiday magic meets personalised charm! Discover a curated selection of custom keepsakes, unique decorations, and thoughtful gifts designed to make your festive season unforgettable. From bespoke ornaments to handcrafted treasures, each item is crafted with love and care to add a personal touch to your celebrations. Explore our collection to find the perfect pieces that will bring joy to your home and create lasting memories for years to come.

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

Sale

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

1 review

Regular price CHF 29.66

Regular price ~~CHF 29.93~~ Sale price CHF 29.66
Unit price per

Sale
MY FIRST CHRISTMAS EVE - BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS EVE - BALLOON | Personalised Option | Multiple Colour + Pattern Choices

No reviews

Regular price CHF 17.14

Regular price Sale price CHF 17.14
Unit price per
MY FIRST CHRISTMAS - SMALL BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS - SMALL BALLOON | Personalised Option | Multiple Colour + Pattern Choices

No reviews

Regular price CHF 17.14

Regular price Sale price CHF 17.14
Unit price per
NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

1 review

Regular price CHF 11.70

Regular price Sale price CHF 11.70
Unit price per
NO MORE SILENT NIGHTS | Personalised Pregnancy Announcement Christmas Ornament | Multiple Colour + Pattern Options

NO MORE SILENT NIGHTS | Personalised Pregnancy Announcement Christmas Ornament | Multiple Colour + Pattern Options

1 review

Regular price CHF 10.83

Regular price Sale price CHF 10.83
Unit price per
OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

No reviews

Regular price CHF 10.83

Regular price Sale price CHF 10.83
Unit price per
MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

1 review

Regular price CHF 10.83

Regular price Sale price CHF 10.83
Unit price per
FIRST CHRISTMAS IN OUR NEW HOME | Christmas Ornament | Customisable Year | Multiple Colour + Pattern Choices

FIRST CHRISTMAS IN OUR NEW HOME | Christmas Ornament | Customisable Year | Multiple Colour + Pattern Choices

No reviews

Regular price CHF 10.83

Regular price Sale price CHF 10.83
Unit price per
HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

2 reviews

Regular price CHF 29.90

Regular price Sale price CHF 29.90
Unit price per
SANTA'S NICE LIST BADGE | Personalised | Multiple Colour & Pattern Options

SANTA'S NICE LIST BADGE | Personalised | Multiple Colour & Pattern Options

No reviews

Regular price CHF 13.50

Regular price Sale price CHF 13.50
Unit price per
MILK FOR SANTA | Enamel Mug

Sold out

MILK FOR SANTA | Enamel Mug

No reviews

Regular price CHF 11.70

Regular price Sale price CHF 11.70
Unit price per

Sold out
DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

No reviews

Regular price CHF 26.01

Regular price Sale price CHF 26.01
Unit price per
COOKIES FOR SANTA TRAY | Multiple Colour & Pattern Options

COOKIES FOR SANTA TRAY | Multiple Colour & Pattern Options

No reviews

Regular price CHF 21.22

Regular price Sale price CHF 21.22
Unit price per
RUSTIC PICTURE CHRISTMAS ORNAMENT | Personalised | Multiple Image Options

RUSTIC PICTURE CHRISTMAS ORNAMENT | Personalised | Multiple Image Options

No reviews

Regular price CHF 8.14

Regular price Sale price CHF 8.14
Unit price per
CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

No reviews

Regular price CHF 26.94

Regular price Sale price CHF 26.94
Unit price per
BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

Sale

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

No reviews

Regular price CHF 50.58

Regular price ~~CHF 53.06~~ Sale price CHF 50.58
Unit price per

Sale

Item added to your cart

Collection: CHRISTMAS

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS EVE - BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS EVE - BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS - SMALL BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MY FIRST CHRISTMAS - SMALL BALLOON | Personalised Option | Multiple Colour + Pattern Choices

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

NO MORE SILENT NIGHTS | Personalised Pregnancy Announcement Christmas Ornament | Multiple Colour + Pattern Options

NO MORE SILENT NIGHTS | Personalised Pregnancy Announcement Christmas Ornament | Multiple Colour + Pattern Options

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

FIRST CHRISTMAS IN OUR NEW HOME | Christmas Ornament | Customisable Year | Multiple Colour + Pattern Choices

FIRST CHRISTMAS IN OUR NEW HOME | Christmas Ornament | Customisable Year | Multiple Colour + Pattern Choices

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

SANTA'S NICE LIST BADGE | Personalised | Multiple Colour & Pattern Options

SANTA'S NICE LIST BADGE | Personalised | Multiple Colour & Pattern Options

MILK FOR SANTA | Enamel Mug

MILK FOR SANTA | Enamel Mug

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

COOKIES FOR SANTA TRAY | Multiple Colour & Pattern Options

COOKIES FOR SANTA TRAY | Multiple Colour & Pattern Options

RUSTIC PICTURE CHRISTMAS ORNAMENT | Personalised | Multiple Image Options

RUSTIC PICTURE CHRISTMAS ORNAMENT | Personalised | Multiple Image Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

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