Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 9 – Salt & Pine Store

HANGING EASTER COUNTDOWN PLAQUE | Multiple Colour Choices + FREE Whiteboard Marker

HANGING EASTER COUNTDOWN PLAQUE | Multiple Colour Choices + FREE Whiteboard Marker

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Regular price CHF 22.01

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First Valentine's Day Balloon | PERSONALISED OPTION | Multiple Colour Choices

First Valentine's Day Balloon | PERSONALISED OPTION | Multiple Colour Choices

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Regular price CHF 18.99

Regular price Sale price CHF 18.99
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FAMILY CHRISTMAS SIGN | Personalised | Multiple Colour + Pattern Options

FAMILY CHRISTMAS SIGN | Personalised | Multiple Colour + Pattern Options

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Regular price CHF 22.54

Regular price Sale price CHF 22.54
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Personalised DETAILS Arch | Multiple Colour + Pattern Options

Personalised DETAILS Arch | Multiple Colour + Pattern Options

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Regular price CHF 17.24

Regular price Sale price CHF 17.24
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WRITABLE Milestone Plaque | DEVELOPMENT | Various Pattern & Colour Options + FREE Whiteboard Marker

WRITABLE Milestone Plaque | DEVELOPMENT | Various Pattern & Colour Options + FREE Whiteboard Marker

1 review

Regular price CHF 20.68

Regular price Sale price CHF 20.68
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Easter Wavy Sign | Custom Text | Multiple Colour & Pattern Options

Easter Wavy Sign | Custom Text | Multiple Colour & Pattern Options

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Regular price CHF 25.72

Regular price Sale price CHF 25.72
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Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

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Regular price CHF 42.40

Regular price Sale price CHF 42.40
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DECEMBER 1ST CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

DECEMBER 1ST CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

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Regular price CHF 18.83

Regular price Sale price CHF 18.83
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QUOTE MAGNETS | Various Designs | Multiple Colour & Pattern Choices

QUOTE MAGNETS | Various Designs | Multiple Colour & Pattern Choices

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Regular price CHF 5.04

Regular price Sale price CHF 5.04
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CHRISTMAS WORD ORNAMENTS | Set Of 5 | Multiple Colour Options

CHRISTMAS WORD ORNAMENTS | Set Of 5 | Multiple Colour Options

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Regular price CHF 14.59

Regular price Sale price CHF 14.59
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Personalised Gold Bow First Easter Plaque | Multiple Colour + Pattern Options

Personalised Gold Bow First Easter Plaque | Multiple Colour + Pattern Options

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Regular price CHF 22.54

Regular price Sale price CHF 22.54
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#1 BEST EVER FRAME + PHOTO | Personalised | Optional Timber Stand Add-On

#1 BEST EVER FRAME + PHOTO | Personalised | Optional Timber Stand Add-On

2 reviews

Regular price CHF 21.75

Regular price Sale price CHF 21.75
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PERSONALISED Layered Wall Name Sign With Shapes | MULTIPLE SHAPE CHOICES + BACK COLOURS

PERSONALISED Layered Wall Name Sign With Shapes | MULTIPLE SHAPE CHOICES + BACK COLOURS

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Regular price CHF 34.98

Regular price Sale price CHF 34.98
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OUR IVF JOURNEY | Made With Love + Worth The Wait Plaques

OUR IVF JOURNEY | Made With Love + Worth The Wait Plaques

1 review

Regular price CHF 9.02

Regular price Sale price CHF 9.02
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Valentine's Day Basket Tag | PERSONALISED | Multiple Colour & Pattern Choices

Valentine's Day Basket Tag | PERSONALISED | Multiple Colour & Pattern Choices

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Regular price CHF 10.05

Regular price Sale price CHF 10.05
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SANTA TRACKER ORNAMENT

SANTA TRACKER ORNAMENT

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Regular price CHF 10.34

Regular price Sale price CHF 10.34
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Collection: ALL

HANGING EASTER COUNTDOWN PLAQUE | Multiple Colour Choices + FREE Whiteboard Marker

HANGING EASTER COUNTDOWN PLAQUE | Multiple Colour Choices + FREE Whiteboard Marker

First Valentine's Day Balloon | PERSONALISED OPTION | Multiple Colour Choices

First Valentine's Day Balloon | PERSONALISED OPTION | Multiple Colour Choices

FAMILY CHRISTMAS SIGN | Personalised | Multiple Colour + Pattern Options

FAMILY CHRISTMAS SIGN | Personalised | Multiple Colour + Pattern Options

Personalised DETAILS Arch | Multiple Colour + Pattern Options

Personalised DETAILS Arch | Multiple Colour + Pattern Options

WRITABLE Milestone Plaque | DEVELOPMENT | Various Pattern & Colour Options + FREE Whiteboard Marker

WRITABLE Milestone Plaque | DEVELOPMENT | Various Pattern & Colour Options + FREE Whiteboard Marker

Easter Wavy Sign | Custom Text | Multiple Colour & Pattern Options

Easter Wavy Sign | Custom Text | Multiple Colour & Pattern Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

DECEMBER 1ST CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

DECEMBER 1ST CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

QUOTE MAGNETS | Various Designs | Multiple Colour & Pattern Choices

QUOTE MAGNETS | Various Designs | Multiple Colour & Pattern Choices

CHRISTMAS WORD ORNAMENTS | Set Of 5 | Multiple Colour Options

CHRISTMAS WORD ORNAMENTS | Set Of 5 | Multiple Colour Options

Personalised Gold Bow First Easter Plaque | Multiple Colour + Pattern Options

Personalised Gold Bow First Easter Plaque | Multiple Colour + Pattern Options

#1 BEST EVER FRAME + PHOTO | Personalised | Optional Timber Stand Add-On

#1 BEST EVER FRAME + PHOTO | Personalised | Optional Timber Stand Add-On

PERSONALISED Layered Wall Name Sign With Shapes | MULTIPLE SHAPE CHOICES + BACK COLOURS

PERSONALISED Layered Wall Name Sign With Shapes | MULTIPLE SHAPE CHOICES + BACK COLOURS

OUR IVF JOURNEY | Made With Love + Worth The Wait Plaques

OUR IVF JOURNEY | Made With Love + Worth The Wait Plaques

Valentine's Day Basket Tag | PERSONALISED | Multiple Colour & Pattern Choices

Valentine's Day Basket Tag | PERSONALISED | Multiple Colour & Pattern Choices

SANTA TRACKER ORNAMENT

SANTA TRACKER ORNAMENT

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