Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 7 – Salt & Pine Store

MOON & STARS BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

MOON & STARS BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

2 reviews

Regular price CHF 20.96

Regular price Sale price CHF 20.96
Unit price per
GOOSE NAME PLAQUE | Personalised | Multiple Colour Options

GOOSE NAME PLAQUE | Personalised | Multiple Colour Options

3 reviews

Regular price CHF 23.69

Regular price Sale price CHF 23.69
Unit price per
'A Special Note' Magnetic Plaque | Multiple Colour & Pattern Choices + FREE Whiteboard Marker

'A Special Note' Magnetic Plaque | Multiple Colour & Pattern Choices + FREE Whiteboard Marker

No reviews

Regular price CHF 21.51

Regular price Sale price CHF 21.51
Unit price per
PHOTO KEYCHAIN / KEYRING | Personalised - Optional Message on Reverse

PHOTO KEYCHAIN / KEYRING | Personalised - Optional Message on Reverse

1 review

Regular price CHF 14.97

Regular price Sale price CHF 14.97
Unit price per
MIDI ARCH Acrylic Milestone Set | Multiple Colourway Choices

MIDI ARCH Acrylic Milestone Set | Multiple Colourway Choices

No reviews

Regular price CHF 42.75

Regular price Sale price CHF 42.75
Unit price per
HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

2 reviews

Regular price CHF 29.92

Regular price Sale price CHF 29.92
Unit price per
PICTURE Name Plaque | PERSONALISED | 2 SIZES | Multiple Colour Options

PICTURE Name Plaque | PERSONALISED | 2 SIZES | Multiple Colour Options

2 reviews

Regular price CHF 31.85

Regular price Sale price CHF 31.85
Unit price per
Acrylic Photo Plaque with Wooden Border & Text | 3 SIZES | CUSTOMISE

Acrylic Photo Plaque with Wooden Border & Text | 3 SIZES | CUSTOMISE

1 review

Regular price CHF 21.56

Regular price Sale price CHF 21.56
Unit price per
QUOTE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

QUOTE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

1 review

Regular price CHF 5.17

Regular price Sale price CHF 5.17
Unit price per
DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

No reviews

Regular price CHF 26.03

Regular price Sale price CHF 26.03
Unit price per
SANTA'S TREAT/SNACK BOARD | Personalised | Food-Safe

SANTA'S TREAT/SNACK BOARD | Personalised | Food-Safe

No reviews

Regular price CHF 25.48

Regular price Sale price CHF 25.48
Unit price per
Acrylic Photo Plaque | LARGE | CUSTOMISE

Acrylic Photo Plaque | LARGE | CUSTOMISE

No reviews

Regular price CHF 35.37

Regular price Sale price CHF 35.37
Unit price per
Kite | PERSONALISED | Multiple Colour + Pattern Options

Kite | PERSONALISED | Multiple Colour + Pattern Options

1 review

Regular price CHF 22.43

Regular price Sale price CHF 22.43
Unit price per
Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

No reviews

Regular price CHF 43.53

Regular price Sale price CHF 43.53
Unit price per
CHRISTMAS COUNTDOWN NIGHTLIGHT | Personalised | FREE Erasable Marker Included

Sold out

CHRISTMAS COUNTDOWN NIGHTLIGHT | Personalised | FREE Erasable Marker Included

No reviews

Regular price CHF 31.04

Regular price Sale price CHF 31.04
Unit price per

Sold out
BIRTHDAY BADGE | Personalised | 2 Styles + Multiple Colour Options

BIRTHDAY BADGE | Personalised | 2 Styles + Multiple Colour Options

1 review

Regular price CHF 13.50

Regular price Sale price CHF 13.50
Unit price per

Item added to your cart

Collection: ALL

MOON & STARS BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

MOON & STARS BALLOON Birth Announcement | CUSTOMISE | Multiple Greetings, Colours & Patterns

GOOSE NAME PLAQUE | Personalised | Multiple Colour Options

GOOSE NAME PLAQUE | Personalised | Multiple Colour Options

'A Special Note' Magnetic Plaque | Multiple Colour & Pattern Choices + FREE Whiteboard Marker

'A Special Note' Magnetic Plaque | Multiple Colour & Pattern Choices + FREE Whiteboard Marker

PHOTO KEYCHAIN / KEYRING | Personalised - Optional Message on Reverse

PHOTO KEYCHAIN / KEYRING | Personalised - Optional Message on Reverse

MIDI ARCH Acrylic Milestone Set | Multiple Colourway Choices

MIDI ARCH Acrylic Milestone Set | Multiple Colourway Choices

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

HAND DRAWN NEWBORN BABY + BIRTH DETAILS ORNAMENT | Personalised - Based on Your Photo

PICTURE Name Plaque | PERSONALISED | 2 SIZES | Multiple Colour Options

PICTURE Name Plaque | PERSONALISED | 2 SIZES | Multiple Colour Options

Acrylic Photo Plaque with Wooden Border & Text | 3 SIZES | CUSTOMISE

Acrylic Photo Plaque with Wooden Border & Text | 3 SIZES | CUSTOMISE

QUOTE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

QUOTE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

DEAR SANTA SNACK BOARD | Multiple Colour & Pattern Options

SANTA'S TREAT/SNACK BOARD | Personalised | Food-Safe

SANTA'S TREAT/SNACK BOARD | Personalised | Food-Safe

Acrylic Photo Plaque | LARGE | CUSTOMISE

Acrylic Photo Plaque | LARGE | CUSTOMISE

Kite | PERSONALISED | Multiple Colour + Pattern Options

Kite | PERSONALISED | Multiple Colour + Pattern Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

Vintage-Style Baby Milestone Set | SWAPPABLE NUMBERS | Multiple Colour & Pattern Combination Options

CHRISTMAS COUNTDOWN NIGHTLIGHT | Personalised | FREE Erasable Marker Included

CHRISTMAS COUNTDOWN NIGHTLIGHT | Personalised | FREE Erasable Marker Included

BIRTHDAY BADGE | Personalised | 2 Styles + Multiple Colour Options

BIRTHDAY BADGE | Personalised | 2 Styles + Multiple Colour Options

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