Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 4 – Salt & Pine Store

PERSONALISED NAME PLAQUE | Wall Script | Multiple Colour Options

PERSONALISED NAME PLAQUE | Wall Script | Multiple Colour Options

1 review

Regular price CHF 25.71

Regular price Sale price CHF 25.71
Unit price per
CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

No reviews

Regular price CHF 26.97

Regular price Sale price CHF 26.97
Unit price per
Vintage-Style Rectangle Wall Name Plaque | PERSONALISED | Multiple Colour, Pattern & Size Options

Vintage-Style Rectangle Wall Name Plaque | PERSONALISED | Multiple Colour, Pattern & Size Options

No reviews

Regular price CHF 23.15

Regular price Sale price CHF 23.15
Unit price per
FOOTPRINT/HANDPRINT Keepsake Plaque | Multiple Customisation Options

FOOTPRINT/HANDPRINT Keepsake Plaque | Multiple Customisation Options

5 reviews

Regular price CHF 20.43

Regular price Sale price CHF 20.43
Unit price per
Personalised Wood & Acrylic Picture Easter Basket Tag

Personalised Wood & Acrylic Picture Easter Basket Tag

No reviews

Regular price CHF 10.32

Regular price Sale price CHF 10.32
Unit price per
MINI POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

MINI POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

1 review

Regular price CHF 10.08

Regular price Sale price CHF 10.08
Unit price per
MEDIUM SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

MEDIUM SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

No reviews

Regular price CHF 21.76

Regular price Sale price CHF 21.76
Unit price per
GIFT TAG | Personalised | Multiple Colour Options

GIFT TAG | Personalised | Multiple Colour Options

No reviews

Regular price CHF 5.18

Regular price Sale price CHF 5.18
Unit price per
INTERCHANGEABLE NAME Tag for School/Daycare First & Last Day Board

INTERCHANGEABLE NAME Tag for School/Daycare First & Last Day Board

No reviews

Regular price CHF 5.18

Regular price Sale price CHF 5.18
Unit price per
Your Child's Drawing | CUSTOM | Multiple Shape, Colour + Pattern Options

Your Child's Drawing | CUSTOM | Multiple Shape, Colour + Pattern Options

2 reviews

Regular price CHF 20.67

Regular price Sale price CHF 20.67
Unit price per
Letter Name Plaque | PERSONALISED | Multiple Colour + Pattern Options

Letter Name Plaque | PERSONALISED | Multiple Colour + Pattern Options

No reviews

Regular price CHF 20.67

Regular price Sale price CHF 20.67
Unit price per
NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

1 review

Regular price CHF 11.71

Regular price Sale price CHF 11.71
Unit price per
INTERVIEW Birthday Board (Writable + Reusable) + FREE Whiteboard Marker | Multiple Colour + Pattern Options

INTERVIEW Birthday Board (Writable + Reusable) + FREE Whiteboard Marker | Multiple Colour + Pattern Options

No reviews

Regular price CHF 22.61

Regular price Sale price CHF 22.61
Unit price per
'Hold My/Our Hand/s' Handprint Hanging Banner Plaque | Multiple Colour & Pattern Choices

'Hold My/Our Hand/s' Handprint Hanging Banner Plaque | Multiple Colour & Pattern Choices

No reviews

Regular price CHF 23.15

Regular price Sale price CHF 23.15
Unit price per
POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

No reviews

Regular price CHF 14.44

Regular price Sale price CHF 14.44
Unit price per
TEACHER ORNAMENT - CHILD'S HANDWRITING | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

TEACHER ORNAMENT - CHILD'S HANDWRITING | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

1 review

Regular price CHF 10.62

Regular price Sale price CHF 10.62
Unit price per

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Collection: ALL

PERSONALISED NAME PLAQUE | Wall Script | Multiple Colour Options

PERSONALISED NAME PLAQUE | Wall Script | Multiple Colour Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

CHRISTMAS COUNTDOWN WITH INTERCHANGEABLE NUMBERS | Personalised | Multiple Colour & Pattern Options

Vintage-Style Rectangle Wall Name Plaque | PERSONALISED | Multiple Colour, Pattern & Size Options

Vintage-Style Rectangle Wall Name Plaque | PERSONALISED | Multiple Colour, Pattern & Size Options

FOOTPRINT/HANDPRINT Keepsake Plaque | Multiple Customisation Options

FOOTPRINT/HANDPRINT Keepsake Plaque | Multiple Customisation Options

Personalised Wood & Acrylic Picture Easter Basket Tag

Personalised Wood & Acrylic Picture Easter Basket Tag

MINI POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

MINI POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

MEDIUM SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

MEDIUM SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

GIFT TAG | Personalised | Multiple Colour Options

GIFT TAG | Personalised | Multiple Colour Options

INTERCHANGEABLE NAME Tag for School/Daycare First & Last Day Board

INTERCHANGEABLE NAME Tag for School/Daycare First & Last Day Board

Your Child's Drawing | CUSTOM | Multiple Shape, Colour + Pattern Options

Your Child's Drawing | CUSTOM | Multiple Shape, Colour + Pattern Options

Letter Name Plaque | PERSONALISED | Multiple Colour + Pattern Options

Letter Name Plaque | PERSONALISED | Multiple Colour + Pattern Options

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

NEWBORN LENGTH KEEPSAKE CHRISTMAS ORNAMENT | Personalised | Multiple Colour + Pattern Options

INTERVIEW Birthday Board (Writable + Reusable) + FREE Whiteboard Marker | Multiple Colour + Pattern Options

INTERVIEW Birthday Board (Writable + Reusable) + FREE Whiteboard Marker | Multiple Colour + Pattern Options

'Hold My/Our Hand/s' Handprint Hanging Banner Plaque | Multiple Colour & Pattern Choices

'Hold My/Our Hand/s' Handprint Hanging Banner Plaque | Multiple Colour & Pattern Choices

POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

POLAROID PHOTO FRIDGE MAGNET | Personalised Text | Multiple Border Options

TEACHER ORNAMENT - CHILD'S HANDWRITING | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

TEACHER ORNAMENT - CHILD'S HANDWRITING | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

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