Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 14 – Salt & Pine Store

DIY ADVENT CALENDAR - SIGN + NUMBERS | Personalised | Multiple Colour Options

DIY ADVENT CALENDAR - SIGN + NUMBERS | Personalised | Multiple Colour Options

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Regular price CHF 39.26

Regular price Sale price CHF 39.26
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ESTABLISHED (YEAR) KEYCHAIN / KEYRING WITH PHOTO | Personalised

ESTABLISHED (YEAR) KEYCHAIN / KEYRING WITH PHOTO | Personalised

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Regular price CHF 12.54

Regular price Sale price CHF 12.54
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MAKE WAVES | Wall Script | Multiple Colour Options

MAKE WAVES | Wall Script | Multiple Colour Options

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Regular price CHF 23.17

Regular price Sale price CHF 23.17
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CLAM SHELL | Wall Shape | Multiple Colour Options

CLAM SHELL | Wall Shape | Multiple Colour Options

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Regular price CHF 12.81

Regular price Sale price CHF 12.81
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SHAKA HAND | Wall Shape | Multiple Colour Options

SHAKA HAND | Wall Shape | Multiple Colour Options

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Regular price CHF 12.81

Regular price Sale price CHF 12.81
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DRIED FLORAL QUOTE ARCH + Stand | Multiple Colour Options

DRIED FLORAL QUOTE ARCH + Stand | Multiple Colour Options

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Regular price CHF 29.17

Regular price Sale price CHF 29.17
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EGG HUNT THIS WAY SIGN | Multiple Colour or Pattern Choices

EGG HUNT THIS WAY SIGN | Multiple Colour or Pattern Choices

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Regular price CHF 21.54

Regular price Sale price CHF 21.54
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GIFT CARD HOLDER - APPLE | Personalised

GIFT CARD HOLDER - APPLE | Personalised

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Regular price CHF 15.54

Regular price Sale price CHF 15.54
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PERSONALISED Palm Beach Plaque | Multiple Shape, Colour + Pattern Options

PERSONALISED Palm Beach Plaque | Multiple Shape, Colour + Pattern Options

No reviews

Regular price CHF 17.72

Regular price Sale price CHF 17.72
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Gold Mirror Girls Bedroom Decor Shape | Bow, Hearts, Butterfly

Gold Mirror Girls Bedroom Decor Shape | Bow, Hearts, Butterfly

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Regular price CHF 13.36

Regular price Sale price CHF 13.36
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BEAR Balloon Baby Milestone Set | Multiple Colour + Pattern Options

BEAR Balloon Baby Milestone Set | Multiple Colour + Pattern Options

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Regular price CHF 48.77

Regular price Sale price CHF 48.77
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VALENTINE'S DAY BADGE | Personalised | Multiple Colour & Pattern Options

VALENTINE'S DAY BADGE | Personalised | Multiple Colour & Pattern Options

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Regular price CHF 13.52

Regular price Sale price CHF 13.52
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GRANDPARENTS BABY ANNOUNCEMENT ORNAMENT | Personalised | Multiple Colour + Pattern Options

GRANDPARENTS BABY ANNOUNCEMENT ORNAMENT | Personalised | Multiple Colour + Pattern Options

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Regular price CHF 10.85

Regular price Sale price CHF 10.85
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BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

Sale

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

1 review

Regular price CHF 29.71

Regular price ~~CHF 29.99~~ Sale price CHF 29.71
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Sale
MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

1 review

Regular price CHF 10.85

Regular price Sale price CHF 10.85
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MAGNET - Mini Layered Name Plaque | Personalised | Multiple Colour Options

MAGNET - Mini Layered Name Plaque | Personalised | Multiple Colour Options

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Regular price CHF 13.09

Regular price Sale price CHF 13.09
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Item added to your cart

Collection: ALL

DIY ADVENT CALENDAR - SIGN + NUMBERS | Personalised | Multiple Colour Options

DIY ADVENT CALENDAR - SIGN + NUMBERS | Personalised | Multiple Colour Options

ESTABLISHED (YEAR) KEYCHAIN / KEYRING WITH PHOTO | Personalised

ESTABLISHED (YEAR) KEYCHAIN / KEYRING WITH PHOTO | Personalised

MAKE WAVES | Wall Script | Multiple Colour Options

MAKE WAVES | Wall Script | Multiple Colour Options

CLAM SHELL | Wall Shape | Multiple Colour Options

CLAM SHELL | Wall Shape | Multiple Colour Options

SHAKA HAND | Wall Shape | Multiple Colour Options

SHAKA HAND | Wall Shape | Multiple Colour Options

DRIED FLORAL QUOTE ARCH + Stand | Multiple Colour Options

DRIED FLORAL QUOTE ARCH + Stand | Multiple Colour Options

EGG HUNT THIS WAY SIGN | Multiple Colour or Pattern Choices

EGG HUNT THIS WAY SIGN | Multiple Colour or Pattern Choices

GIFT CARD HOLDER - APPLE | Personalised

GIFT CARD HOLDER - APPLE | Personalised

PERSONALISED Palm Beach Plaque | Multiple Shape, Colour + Pattern Options

PERSONALISED Palm Beach Plaque | Multiple Shape, Colour + Pattern Options

Gold Mirror Girls Bedroom Decor Shape | Bow, Hearts, Butterfly

Gold Mirror Girls Bedroom Decor Shape | Bow, Hearts, Butterfly

BEAR Balloon Baby Milestone Set | Multiple Colour + Pattern Options

BEAR Balloon Baby Milestone Set | Multiple Colour + Pattern Options

VALENTINE'S DAY BADGE | Personalised | Multiple Colour & Pattern Options

VALENTINE'S DAY BADGE | Personalised | Multiple Colour & Pattern Options

GRANDPARENTS BABY ANNOUNCEMENT ORNAMENT | Personalised | Multiple Colour + Pattern Options

GRANDPARENTS BABY ANNOUNCEMENT ORNAMENT | Personalised | Multiple Colour + Pattern Options

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

BUNDLE - MY FIRST CHRISTMAS EVE & DAY BALLOON | Personalised Option | Multiple Colour + Pattern Choices

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

MERRY & MARRIED | Christmas Ornament | PERSONALISED WITH INITIALS | Multiple Colour + Pattern Choices

MAGNET - Mini Layered Name Plaque | Personalised | Multiple Colour Options

MAGNET - Mini Layered Name Plaque | Personalised | Multiple Colour Options

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