Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 13 – Salt & Pine Store

STYLE 2 - Medium School / Daycare FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

STYLE 2 - Medium School / Daycare FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

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Regular price CHF 21.78

Regular price Sale price CHF 21.78
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SUN | Wall Shape | Multiple Colour Options

SUN | Wall Shape | Multiple Colour Options

1 review

Regular price CHF 12.81

Regular price Sale price CHF 12.81
Unit price per
PALM TREE | Wall Shape | Multiple Colour Options

PALM TREE | Wall Shape | Multiple Colour Options

1 review

Regular price CHF 12.81

Regular price Sale price CHF 12.81
Unit price per
Personalised Family Home / Baby Sleeping Plaque | Double-Sided | Multiple Colour + Pattern Options

Personalised Family Home / Baby Sleeping Plaque | Double-Sided | Multiple Colour + Pattern Options

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Regular price CHF 33.80

Regular price Sale price CHF 33.80
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OVAL Acrylic Milestone Set | Multiple Colourway Choices

OVAL Acrylic Milestone Set | Multiple Colourway Choices

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Regular price CHF 42.80

Regular price Sale price CHF 42.80
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Vintage Letter for Name Plaque | Multiple Customisation Options

Vintage Letter for Name Plaque | Multiple Customisation Options

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Regular price CHF 18.26

Regular price Sale price CHF 18.26
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Personalised Affirmation Sign | Multiple Customisation Options

Personalised Affirmation Sign | Multiple Customisation Options

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Regular price CHF 21.54

Regular price Sale price CHF 21.54
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COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

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Regular price CHF 10.63

Regular price Sale price CHF 10.63
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BREAKFAST TRAY | Personalised | Multiple Colour & Pattern Options | + FREE Removable Marker

BREAKFAST TRAY | Personalised | Multiple Colour & Pattern Options | + FREE Removable Marker

No reviews

Regular price CHF 25.90

Regular price Sale price CHF 25.90
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Mama's Little Love Balloon | HEART | Multiple Colour Choices

Mama's Little Love Balloon | HEART | Multiple Colour Choices

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Regular price CHF 19.52

Regular price Sale price CHF 19.52
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EDUCATOR/TEACHER AFFIRMATIONS SET | Multiple Colour Options

EDUCATOR/TEACHER AFFIRMATIONS SET | Multiple Colour Options

No reviews

Regular price CHF 24.81

Regular price Sale price CHF 24.81
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HELLO WORLD | Single Announcement Disc | Various Colour & Pattern Options

HELLO WORLD | Single Announcement Disc | Various Colour & Pattern Options

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Regular price CHF 7.52

Regular price Sale price CHF 7.52
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FAMILY HANDS Keepsake Plaque | 3 SKIN TONES + Customisation Options

FAMILY HANDS Keepsake Plaque | 3 SKIN TONES + Customisation Options

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Regular price CHF 25.05

Regular price Sale price CHF 25.05
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Pregnancy Milestone Set | MIDI ARCH | Multiple Colourway Choices

Pregnancy Milestone Set | MIDI ARCH | Multiple Colourway Choices

1 review

Regular price CHF 35.71

Regular price Sale price CHF 35.71
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SHAPE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

SHAPE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

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Regular price CHF 5.18

Regular price Sale price CHF 5.18
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CHRISTMAS ACTIVITY SET | Seperate Indoor & Outdoor Activities | Multiple Colour + Pattern Options

CHRISTMAS ACTIVITY SET | Seperate Indoor & Outdoor Activities | Multiple Colour + Pattern Options

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Regular price CHF 24.81

Regular price Sale price CHF 24.81
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Collection: ALL

STYLE 2 - Medium School / Daycare FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

STYLE 2 - Medium School / Daycare FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

SUN | Wall Shape | Multiple Colour Options

SUN | Wall Shape | Multiple Colour Options

PALM TREE | Wall Shape | Multiple Colour Options

PALM TREE | Wall Shape | Multiple Colour Options

Personalised Family Home / Baby Sleeping Plaque | Double-Sided | Multiple Colour + Pattern Options

Personalised Family Home / Baby Sleeping Plaque | Double-Sided | Multiple Colour + Pattern Options

OVAL Acrylic Milestone Set | Multiple Colourway Choices

OVAL Acrylic Milestone Set | Multiple Colourway Choices

Vintage Letter for Name Plaque | Multiple Customisation Options

Vintage Letter for Name Plaque | Multiple Customisation Options

Personalised Affirmation Sign | Multiple Customisation Options

Personalised Affirmation Sign | Multiple Customisation Options

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

BREAKFAST TRAY | Personalised | Multiple Colour & Pattern Options | + FREE Removable Marker

BREAKFAST TRAY | Personalised | Multiple Colour & Pattern Options | + FREE Removable Marker

Mama's Little Love Balloon | HEART | Multiple Colour Choices

Mama's Little Love Balloon | HEART | Multiple Colour Choices

EDUCATOR/TEACHER AFFIRMATIONS SET | Multiple Colour Options

EDUCATOR/TEACHER AFFIRMATIONS SET | Multiple Colour Options

HELLO WORLD | Single Announcement Disc | Various Colour & Pattern Options

HELLO WORLD | Single Announcement Disc | Various Colour & Pattern Options

FAMILY HANDS Keepsake Plaque | 3 SKIN TONES + Customisation Options

FAMILY HANDS Keepsake Plaque | 3 SKIN TONES + Customisation Options

Pregnancy Milestone Set | MIDI ARCH | Multiple Colourway Choices

Pregnancy Milestone Set | MIDI ARCH | Multiple Colourway Choices

SHAPE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

SHAPE MAGNETS - Education Themed | Multiple Colour & Pattern Choices + Discounted Bundle Offers!

CHRISTMAS ACTIVITY SET | Seperate Indoor & Outdoor Activities | Multiple Colour + Pattern Options

CHRISTMAS ACTIVITY SET | Seperate Indoor & Outdoor Activities | Multiple Colour + Pattern Options

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