Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

Personalised Gifts & Keepsakes | Salt & Pine Store

BONUS DAD (STEP DAD) ARCH PLAQUE with PHOTO | Personalised | Multiple Colour Choices + Optional Timber Stand Add-On

BONUS DAD (STEP DAD) ARCH PLAQUE with PHOTO | Personalised | Multiple Colour Choices + Optional Timber Stand Add-On

1 review

Regular price CHF 18.11

Regular price Sale price CHF 18.11
Unit price per
BOUQUET FRIDGE MAGNET | Personalised Tag

BOUQUET FRIDGE MAGNET | Personalised Tag

1 review

Regular price CHF 16.47

Regular price Sale price CHF 16.47
Unit price per
BOW TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

BOW TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

No reviews

Regular price CHF 20.54

Regular price Sale price CHF 20.54
Unit price per
BOW | Wall Shape | Multiple Colour Options

BOW | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 13.12

Regular price Sale price CHF 13.12
Unit price per
BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

Sale

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

No reviews

Regular price CHF 51.88

Regular price ~~CHF 54.42~~ Sale price CHF 51.88
Unit price per

Sale
BUTTERFLY | Wall Shape | Multiple Colour Options

BUTTERFLY | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 13.12

Regular price Sale price CHF 13.12
Unit price per
CACTUS | Wall Shape | Multiple Colour Options

CACTUS | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 13.12

Regular price Sale price CHF 13.12
Unit price per
CHILD'S DRAWING ORNAMENT | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

CHILD'S DRAWING ORNAMENT | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

2 reviews

Regular price CHF 10.88

Regular price Sale price CHF 10.88
Unit price per
CHILD'S WRITTEN NAME ORNAMENT | Personalised | Multiple Colour Options

CHILD'S WRITTEN NAME ORNAMENT | Personalised | Multiple Colour Options

1 review

Regular price CHF 9.21

Regular price Sale price CHF 9.21
Unit price per
CHRISTMAS DAY CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CHRISTMAS DAY CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

No reviews

Regular price CHF 19.82

Regular price Sale price CHF 19.82
Unit price per
CHRISTMAS EVE CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CHRISTMAS EVE CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

No reviews

Regular price CHF 19.82

Regular price Sale price CHF 19.82
Unit price per
CLAM SHELL | Wall Shape | Multiple Colour Options

CLAM SHELL | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 13.12

Regular price Sale price CHF 13.12
Unit price per
CLASSROOM REUSABLE BIRTHDAY BOARD | Multiple Colour & Pattern Choices | Optional Magnet Add-On

CLASSROOM REUSABLE BIRTHDAY BOARD | Multiple Colour & Pattern Choices | Optional Magnet Add-On

No reviews

Regular price CHF 26.23

Regular price Sale price CHF 26.23
Unit price per
CLOUD | Wall Shape | Multiple Colour Options

CLOUD | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 13.12

Regular price Sale price CHF 13.12
Unit price per
COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

No reviews

Regular price CHF 8.26

Regular price Sale price CHF 8.26
Unit price per
COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

No reviews

Regular price CHF 10.88

Regular price Sale price CHF 10.88
Unit price per

Item added to your cart

Collection: Gifts

BONUS DAD (STEP DAD) ARCH PLAQUE with PHOTO | Personalised | Multiple Colour Choices + Optional Timber Stand Add-On

BONUS DAD (STEP DAD) ARCH PLAQUE with PHOTO | Personalised | Multiple Colour Choices + Optional Timber Stand Add-On

BOUQUET FRIDGE MAGNET | Personalised Tag

BOUQUET FRIDGE MAGNET | Personalised Tag

BOW TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

BOW TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

BOW | Wall Shape | Multiple Colour Options

BOW | Wall Shape | Multiple Colour Options

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

BUNDLE - 3 x CHRISTMAS CRATE FRONT PLAQUES | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

BUTTERFLY | Wall Shape | Multiple Colour Options

BUTTERFLY | Wall Shape | Multiple Colour Options

CACTUS | Wall Shape | Multiple Colour Options

CACTUS | Wall Shape | Multiple Colour Options

CHILD'S DRAWING ORNAMENT | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

CHILD'S DRAWING ORNAMENT | IRREGULAR CIRCLE | Personalised | Multiple Colour Options

CHILD'S WRITTEN NAME ORNAMENT | Personalised | Multiple Colour Options

CHILD'S WRITTEN NAME ORNAMENT | Personalised | Multiple Colour Options

CHRISTMAS DAY CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CHRISTMAS DAY CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CHRISTMAS EVE CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CHRISTMAS EVE CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

CLAM SHELL | Wall Shape | Multiple Colour Options

CLAM SHELL | Wall Shape | Multiple Colour Options

CLASSROOM REUSABLE BIRTHDAY BOARD | Multiple Colour & Pattern Choices | Optional Magnet Add-On

CLASSROOM REUSABLE BIRTHDAY BOARD | Multiple Colour & Pattern Choices | Optional Magnet Add-On

CLOUD | Wall Shape | Multiple Colour Options

CLOUD | Wall Shape | Multiple Colour Options

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

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