Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL EXCEPT RUSH

'LOVERS' Layered Wall Plaque | 2 SIZES | Multiple Colour + Pattern Options

'LOVERS' Layered Wall Plaque | 2 SIZES | Multiple Colour + Pattern Options

No reviews

Regular price CHF 24.00

Regular price Sale price CHF 24.00
Unit price per
'FOREVER' Wall Plaque | 2 SIZES | Multiple Colour Options

'FOREVER' Wall Plaque | 2 SIZES | Multiple Colour Options

No reviews

Regular price CHF 24.00

Regular price Sale price CHF 24.00
Unit price per
First Valentine's Day Plaque | PERSONALISED OPTION | Multiple Colour Choices

First Valentine's Day Plaque | PERSONALISED OPTION | Multiple Colour Choices

No reviews

Regular price CHF 17.38

Regular price Sale price CHF 17.38
Unit price per
STARFISH | Wall Shape | Multiple Colour Options

STARFISH | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 12.97

Regular price Sale price CHF 12.97
Unit price per
MERMAID TAIL | Wall Shape | Multiple Colour Options

MERMAID TAIL | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 12.97

Regular price Sale price CHF 12.97
Unit price per
SMILEY FACE | Wall Shape | Multiple Colour Options

SMILEY FACE | Wall Shape | Multiple Colour Options

No reviews

Regular price CHF 12.97

Regular price Sale price CHF 12.97
Unit price per
GOOD VIBES ONLY | Wall Banner | Multiple Colour Options

GOOD VIBES ONLY | Wall Banner | Multiple Colour Options

1 review

Regular price CHF 23.45

Regular price Sale price CHF 23.45
Unit price per
OCEAN DREAMING | Wall Script | Multiple Colour Options

OCEAN DREAMING | Wall Script | Multiple Colour Options

No reviews

Regular price CHF 23.45

Regular price Sale price CHF 23.45
Unit price per
PALM TREE | Wall Banner | Multiple Colour Options

PALM TREE | Wall Banner | Multiple Colour Options

No reviews

Regular price CHF 20.30

Regular price Sale price CHF 20.30
Unit price per
HELLO WORLD | BIRTH ANNOUNCEMENT | 7 AVAILABLE

Sale

HELLO WORLD | BIRTH ANNOUNCEMENT | 7 AVAILABLE

No reviews

Regular price CHF 6.90

Regular price ~~CHF 12.41~~ Sale price CHF 6.90
Unit price per

Sale
HE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

Sale

HE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

No reviews

Regular price CHF 6.90

Regular price ~~CHF 12.41~~ Sale price CHF 6.90
Unit price per

Sale
SHE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

Sale

SHE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

No reviews

Regular price CHF 6.90

Regular price ~~CHF 12.41~~ Sale price CHF 6.90
Unit price per

Sale
FAMILY HAND-DRAWN PLAQUE + MESSAGE | Personalised - Based On Your Photo | Multiple Colour Choices + Optional Timber Stand Add-On

FAMILY HAND-DRAWN PLAQUE + MESSAGE | Personalised - Based On Your Photo | Multiple Colour Choices + Optional Timber Stand Add-On

No reviews

Regular price CHF 46.90

Regular price Sale price CHF 46.90
Unit price per
ESTABLISHED (YEAR) KEYCHAIN / KEYRING | Personalised | Double-Sided Option

ESTABLISHED (YEAR) KEYCHAIN / KEYRING | Personalised | Double-Sided Option

No reviews

Regular price CHF 11.86

Regular price Sale price CHF 11.86
Unit price per
SMALL LITTLE LOVE BALLOON | Personalised | Multiple Colour & Pattern Choices

SMALL LITTLE LOVE BALLOON | Personalised | Multiple Colour & Pattern Choices

No reviews

Regular price CHF 15.45

Regular price Sale price CHF 15.45
Unit price per
COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

No reviews

Regular price CHF 8.17

Regular price Sale price CHF 8.17
Unit price per

Item added to your cart

Collection: ALL EXCEPT RUSH

'LOVERS' Layered Wall Plaque | 2 SIZES | Multiple Colour + Pattern Options

'LOVERS' Layered Wall Plaque | 2 SIZES | Multiple Colour + Pattern Options

'FOREVER' Wall Plaque | 2 SIZES | Multiple Colour Options

'FOREVER' Wall Plaque | 2 SIZES | Multiple Colour Options

First Valentine's Day Plaque | PERSONALISED OPTION | Multiple Colour Choices

First Valentine's Day Plaque | PERSONALISED OPTION | Multiple Colour Choices

STARFISH | Wall Shape | Multiple Colour Options

STARFISH | Wall Shape | Multiple Colour Options

MERMAID TAIL | Wall Shape | Multiple Colour Options

MERMAID TAIL | Wall Shape | Multiple Colour Options

SMILEY FACE | Wall Shape | Multiple Colour Options

SMILEY FACE | Wall Shape | Multiple Colour Options

GOOD VIBES ONLY | Wall Banner | Multiple Colour Options

GOOD VIBES ONLY | Wall Banner | Multiple Colour Options

OCEAN DREAMING | Wall Script | Multiple Colour Options

OCEAN DREAMING | Wall Script | Multiple Colour Options

PALM TREE | Wall Banner | Multiple Colour Options

PALM TREE | Wall Banner | Multiple Colour Options

HELLO WORLD | BIRTH ANNOUNCEMENT | 7 AVAILABLE

HELLO WORLD | BIRTH ANNOUNCEMENT | 7 AVAILABLE

HE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

HE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

SHE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

SHE'S HERE | BIRTH ANNOUNCEMENT | 4 AVAILABLE

FAMILY HAND-DRAWN PLAQUE + MESSAGE | Personalised - Based On Your Photo | Multiple Colour Choices + Optional Timber Stand Add-On

FAMILY HAND-DRAWN PLAQUE + MESSAGE | Personalised - Based On Your Photo | Multiple Colour Choices + Optional Timber Stand Add-On

ESTABLISHED (YEAR) KEYCHAIN / KEYRING | Personalised | Double-Sided Option

ESTABLISHED (YEAR) KEYCHAIN / KEYRING | Personalised | Double-Sided Option

SMALL LITTLE LOVE BALLOON | Personalised | Multiple Colour & Pattern Choices

SMALL LITTLE LOVE BALLOON | Personalised | Multiple Colour & Pattern Choices

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

COASTER | Non-Personalised | Multiple Colour & Pattern Choices | DISCOUNT Available for Multiple Purchase

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