Do you offer refunds/exchanges?

Yes, we are happy to offer refunds if notified within 14 days of receiving your items. Please refer to our full returns policy here. If you wish to exchange an item, you will need to request a refund and then re-order the item that you require. Due to high demand on many of our garments, we advise that you re-purchase your preferred item to ensure availability. You can then send the original back for a refund. We cannot guarantee that the requested stock will still be available by the time we process your return.

How do I track my order?

Once your order has been dispatched from our warehouse, you will automatically receive a shipping notification via email containing an Australia Post tracking number. Occasionally the email may be delivered to your spam/junk folder, so please check there. If you cannot locate your tracking information, please email us via our Contact Us page.

Can I cancel or change my order?

We may be able to change or cancel your order provided that you notify us via email within 2 hours of placing it and before the order is dispatched from our warehouse. If the order has already been dispatched, you will need to wait to receive it and then request a refund. All returned items must comply with our Return Policy. If your order is cancelled by us, you will be immediately refunded via email confirmation. Orders placed during busy sale or promo periods cannot be cancelled once placed.

What to do if my item is faulty?

If you receive a faulty item, please contact us ASAP via email at hello@saltandsodadesign.com.au with your order number, a photo, and a description of the fault. We will assess the issue and either arrange a replacement or a refund. We will cover the return postage costs for faulty items.

What if I received the wrong item?

If you have received an incorrect order, please contact us within 7 days of receipt via email at hello@saltandsodadesign.com.au with your order number and details of the mistake. We’ll rectify the issue as quickly as possible and cover the return postage costs for the incorrect item.

How do I know what size to order?

To select the best size, please refer to our Size Guide for body measurements. You can also check the garment measurements tab on each product page to find your ideal fit.

How much does it cost to ship an order?

We offer FREE standard shipping on all Australian domestic orders over $150. Standard shipping is a $10 flat rate, while Express Post is $15. International shipping costs vary based on weight and location and are automatically added at checkout.

How long will it take to get my orders?

We process all orders within 1-3 working days. Delivery times vary according to your location and the selected shipping method. Please refer to our Shipping & Deliveries page for more information.

Do you ship overseas?

Yes, we ship worldwide via the Australia Post network. Please note that international orders may be subject to import taxes and customs duties, which are the customer's responsibility. For further details, please see our Shipping & Deliveries page or contact your local customs office for an estimate.

ALL – Page 11 – Salt & Pine Store

BAG TAG - Style 3 | Personalised | Multiple Colour + Pattern Options

BAG TAG - Style 3 | Personalised | Multiple Colour + Pattern Options

No reviews

Regular price $21.90 AUD

Regular price Sale price $21.90 AUD
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EDUCATOR / TEACHER KEYRING - PERSONALISED | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

EDUCATOR / TEACHER KEYRING - PERSONALISED | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

No reviews

Regular price $19.95 AUD

Regular price Sale price $19.95 AUD
Unit price per
EDUCATOR / TEACHER KEYRING | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

EDUCATOR / TEACHER KEYRING | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

No reviews

Regular price $16.95 AUD

Regular price Sale price $16.95 AUD
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FIRST BIRTHDAY PHOTO BOARD | Personalised | Printed Photos Option + FREE Photo Add-On | Multiple Colour Choices

FIRST BIRTHDAY PHOTO BOARD | Personalised | Printed Photos Option + FREE Photo Add-On | Multiple Colour Choices

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Regular price $125.00 AUD

Regular price Sale price $125.00 AUD
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WAVE | Wall Shape | Multiple Colour Options

WAVE | Wall Shape | Multiple Colour Options

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Regular price $20.50 AUD

Regular price Sale price $20.50 AUD
Unit price per
Wedding Vows Plaque with Wooden Border + Stand | PERSONALISED | Multiple Colour Options

Wedding Vows Plaque with Wooden Border + Stand | PERSONALISED | Multiple Colour Options

No reviews

Regular price $61.50 AUD

Regular price Sale price $61.50 AUD
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POCKET/WALLET NOTE | Personalised | Multiple Colour Options

POCKET/WALLET NOTE | Personalised | Multiple Colour Options

No reviews

Regular price $10.50 AUD

Regular price Sale price $10.50 AUD
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GOOSE Baby Milestone Plaque Set | Multiple Colour + Pattern Options

GOOSE Baby Milestone Plaque Set | Multiple Colour + Pattern Options

No reviews

Regular price $82.50 AUD

Regular price Sale price $82.50 AUD
Unit price per
SMALL SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

SMALL SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

No reviews

Regular price $32.95 AUD

Regular price Sale price $32.95 AUD
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CHRISTMAS GIFT & NAME TAGS SET | PERSONALISED | Multiple Colour & Pattern Options

CHRISTMAS GIFT & NAME TAGS SET | PERSONALISED | Multiple Colour & Pattern Options

No reviews

Regular price $28.50 AUD

Regular price Sale price $28.50 AUD
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MEMORIAL STAR TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

MEMORIAL STAR TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

No reviews

Regular price $35.80 AUD

Regular price Sale price $35.80 AUD
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Gift Card

Gift Card

Regular price From $20.00 AUD

Regular price Sale price From $20.00 AUD
Unit price per
SPECIAL OCCASSION LETTER BOARD | Multiple Colour & Pattern Choices | FREE Erasable Marker Included

SPECIAL OCCASSION LETTER BOARD | Multiple Colour & Pattern Choices | FREE Erasable Marker Included

No reviews

Regular price $43.95 AUD

Regular price Sale price $43.95 AUD
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OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

No reviews

Regular price $19.90 AUD

Regular price Sale price $19.90 AUD
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BUNDLE - GOOSE NAME PLAQUE + BABY BIRTH ANNOUNCEMENT | Personalised | Multiple Colour Options

BUNDLE - GOOSE NAME PLAQUE + BABY BIRTH ANNOUNCEMENT | Personalised | Multiple Colour Options

1 review

Regular price $75.80 AUD

Regular price Sale price $75.80 AUD
Unit price per
SNACK CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

SNACK CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

No reviews

Regular price $35.50 AUD

Regular price Sale price $35.50 AUD
Unit price per

Item added to your cart

Collection: ALL

BAG TAG - Style 3 | Personalised | Multiple Colour + Pattern Options

BAG TAG - Style 3 | Personalised | Multiple Colour + Pattern Options

EDUCATOR / TEACHER KEYRING - PERSONALISED | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

EDUCATOR / TEACHER KEYRING - PERSONALISED | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

EDUCATOR / TEACHER KEYRING | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

EDUCATOR / TEACHER KEYRING | Multiple Colour & Pattern Choices | Discounted Bundle Offers!

FIRST BIRTHDAY PHOTO BOARD | Personalised | Printed Photos Option + FREE Photo Add-On | Multiple Colour Choices

FIRST BIRTHDAY PHOTO BOARD | Personalised | Printed Photos Option + FREE Photo Add-On | Multiple Colour Choices

WAVE | Wall Shape | Multiple Colour Options

WAVE | Wall Shape | Multiple Colour Options

Wedding Vows Plaque with Wooden Border + Stand | PERSONALISED | Multiple Colour Options

Wedding Vows Plaque with Wooden Border + Stand | PERSONALISED | Multiple Colour Options

POCKET/WALLET NOTE | Personalised | Multiple Colour Options

POCKET/WALLET NOTE | Personalised | Multiple Colour Options

GOOSE Baby Milestone Plaque Set | Multiple Colour + Pattern Options

GOOSE Baby Milestone Plaque Set | Multiple Colour + Pattern Options

SMALL SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

SMALL SCHOOL / DAYCARE FIRST & LAST DAY Milestone Board + FREE Whiteboard Marker | Multiple Colour + Pattern Options

CHRISTMAS GIFT & NAME TAGS SET | PERSONALISED | Multiple Colour & Pattern Options

CHRISTMAS GIFT & NAME TAGS SET | PERSONALISED | Multiple Colour & Pattern Options

MEMORIAL STAR TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

MEMORIAL STAR TREE TOPPER | Personalised | Multiple Colour & Pattern Choices

Gift Card

Gift Card

SPECIAL OCCASSION LETTER BOARD | Multiple Colour & Pattern Choices | FREE Erasable Marker Included

SPECIAL OCCASSION LETTER BOARD | Multiple Colour & Pattern Choices | FREE Erasable Marker Included

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

OUR FIRST CHRISTMAS MARRIED | Christmas Ornament | Choose Year | Multiple Colour + Pattern Options

BUNDLE - GOOSE NAME PLAQUE + BABY BIRTH ANNOUNCEMENT | Personalised | Multiple Colour Options

BUNDLE - GOOSE NAME PLAQUE + BABY BIRTH ANNOUNCEMENT | Personalised | Multiple Colour Options

SNACK CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

SNACK CRATE FRONT PLAQUE | Personalised | Attach To Crate - Purchase Separately | Multiple Colour & Style Options

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